Emojis at Work and Beyond

The benefits of emojis in business writing may surprise you

Ever since writing a book about business emails last year, I’ve increased my use of emojis. I sprinkle them into LinkedIn messages, texts, emails-even blog posts! 😄

A new Adobe study suggests that I’m not alone, and it’s not only happening in personal messages.

Of the 5,000 US-based emoji users surveyed, more than half have increased their use of emojis at work in the past year. Perhaps with less face-to-face interactions, we need more ways to make ourselves emotionally present with others.

The business case for emojis

According to the Adobe study, emoji use has grown far beyond personal texts. The research reveals compelling for using them in work-related communications.

These are a few of the reported benefits (with the percentage of users citing them) for using emojis on the job:

• Strong feeling of connection to teams (63%)
• Sharing ideas quickly (79%)
• Fostering creativity (58%)

Here’s a surprise: more than half of the respondents are more receptive to taking on a task if the request included an emoji! (Next time you want to ask someone to review a…